Real Stories of Transformation
Discover what our happy customers are saying about their wellness journeys with us!
We respect client privacy and will never post names of therapy clients in our feedback, unless the client requests that we do so.
Wellbeing Services Reviews
HeartHealing Sessions
My counsellor Louise told me about the HeartHealing® practice, and it sounded like something I would benefit from, especially as I was trying to heal from a childhood wound triggered by a significant bereavement.
Before the session, I was really emotional and struggled to process the pain linked to my childhood wound of ‘not enough’. During the session, I felt a wide range of emotions, but mainly I felt supported and empowered by Louise to connect with my younger self. Afterward, I felt calm and centred.
What stood out to me the most was how I was able to internalise Louise’s words of support and encouragement during the session—it was incredibly powerful.
I’ve definitely noticed a shift in my mindset around this particular wound, which was linked to a family member. I no longer feel triggered by them or obsessively think about the pain they caused me. I feel more at peace.
I would absolutely recommend HeartHealing® to others, particularly if they are looking to process a specific pattern or wound from their childhood.
Client testimonial
My HeartHealing® experience with Louise was incredible. I had no expectations, and the experience left me in awe. Louise’s kindness, respect, and support made the session unforgettable.
Louise suggested I try HeartHealing® during a counselling session, as I was struggling with self-worth and the feeling of "enoughness."
At first, I was apprehensive because I had no idea what to expect, but I trust Louise deeply, so I went for it. During the session, I felt a whirlwind of emotions: calm, safe, sorrowful, angry, and empathetic, more emotions than I’ve ever experienced in an hour. Afterward, I felt grounded, calm, reassured, and steady.
The message my subconscious needed to share was incredibly clear and strong, and it came so easily.
Since the session, I’ve noticed a deeper empathy for my friends and family, increased confidence in my decisions, and a stronger connection to my gut instincts. I now trust my intuition in a way I never have before.
HeartHealing® is truly a gift, not only for yourself but for everyone in your life. Knowing yourself better makes everything else feel easier. I would absolutely recommend a session with Louise.
Client testimonial
I attended Louise's 1:1 Heart Healing session. In that session, I got to understand my true self. I was able to figure out the root cause of the limiting beliefs and blockages I had been carrying since childhood.
After working on those blockages with her healing practices, I felt so confident, loved, and safe. This had a huge impact on my professional life, where I have recently been able to explore so many unexpected opportunities.
Thank you, Louise, for helping me get to know myself better and giving my self-confidence a much-needed boost.
Client testimonial
Absolutely loved my experience of HeartHealing with Louise would highly recommend!
My sister recommended it to me as she’d had a really special experience and thought I’d find it beneficial too.
I was a bit apprehensive as meditation and visualising style sessions haven’t worked for me in the past but I was blown away by how powerful the session was. I found it really helpful listening to the pre-session recording before as going in I already felt like I already knew Louise and felt super comfortable, safe and held through the session.
I found the session really emotional and had a very physical response. Afterwards I felt really tired but then so much lighter and more positive heading into the rest of my week.
I have found the post-session affirmations recording really helpful and have been feeling a lot more positive and confident. The thing that stood out for me most in the session was how clear the visualisations were for me as this was something I was worried wouldn’t happen going into it.
The experience has really affirmed how important it is for me to look after myself and trust myself, and Louise’s support in me has helped me to do this. I would definitely recommend HeartHealing to others…and already have! It felt a lot more powerful than other therapies I have tried and has a really positive focus and caring focus to self which was really beneficial to me.
Thank you!
Client testimonial
I was drawn to heart healing to help equip me with the necessary skills and confidence to lead a more fulfilled, positive and joy filled life.
Before the session, I was unsure what it would involve, but during the session, I was carefully taken through some relaxation techniques that put me at ease. The heart healing techniques brought up some deep seated memories and whilst this made me feel emotional afterwards, I was fully supported after the session to make sure my wellbeing was looked after and to give me strength to deal with the emotions that were brought up.
I was amazed at how powerful the session was and how carefully and sensitively the techniques used enabled me to free up some deep seated emotions. Since the session, I feel that I have been able to let go of thoughts and feelings that have been blocked for a long time. This has enabled me to feel 'lighter' and release energy that had become stuck and was holding me back.
I would recommend heart healing to help break down those walls that build up around your heart in a safe and supportive way.
Client testimonial
It’s therapeutic approach that focuses on getting to the root cause of the problem and the rapid transformations that people have after sometimes just one session!
I felt hopeful and excited before the session. During the session, I was very emotional, but I felt safe enough to be open and honest in Louise’s container. I enjoyed the journey that Louise guided me through. After the session I felt relaxed and pensive about what came up for me.
My inner child coming forward and expressing herself to my grandmother in a way that I never got a chance to do in my life. Although my grandmother has now passed away, in the session (and afterwards) I felt a genuine loving connection and understanding with her which made me feel empowered and more confident than ever!
The cord release is such a powerful symbolic action which our subconscious takes quite literally, which is what makes this healing modality truly unique and impactful.
I feel much more detached and less reliant on the opinions of others, especially my family members. This is something that has often held me back from living my authentic life and fulfilling my heart’s desires. I feel so much more free now. I can hold my ambitious thoughts and ideas for much longer now, long enough to see them come to fruition and this has really changed my life in the most positive way!
I would recommend HeartHealing 100%. ! Louise has a very soft and maternal aura. Any client would feel safe with her. She is highly skilled and has great depth due to her own life experiences. This comes through in her therapeutic approach. She is extremely open minded and has a lot of love and life coming from her heart. She gets instant results for her clients and is such a beautiful lightworker!
Client testimonial
I recently had a heart-healing session with Louise, and it was truly transformative. Her calming voice gently guided me through a relaxing meditation, creating a safe space to explore my feelings. The session allowed me to confront and acknowledge my fears, sadness, and any lingering negative emotions. Through her guidance, I felt empowered to release those emotions and embrace a sense of inner strength and self-worth.
After the meditation, I had the opportunity to discuss my experience, which helped solidify the insights I gained. To support ongoing growth, I received a motivational discovery recording. Listening to it has helped me manifest positivity, happiness, and calm, making it easier to manage worries and stay centered. I highly recommend this experience to anyone looking to connect with themselves on a deeper level and cultivate lasting emotional resilience.
I feel healed, freed and at ease.
Client testimonial - P Murphy
Counselling & Coaching
I would like to take a moment to express my deepest gratitude to Louise for guiding me through some of the hardest times in my life. When I felt lost, unenthusiastic, and overwhelmed with self-doubt, Louise reminded me that I am worth so much more, and that life is filled with beauty, love, and fulfilment waiting to be embraced. Her unwavering support and wisdom helped me reclaim my true self, transitioning from a tearful and uncertain person to a happy, self-confident, and positive individual.
The journey of transformation was not immediate but a thoughtful process of decluttering, reactivating, and embracing life once again. It started with decluttering the negative thoughts and emotions that had been holding me back. Louise showed me how to clear mental and emotional space, enabling me to connect with my inner self and uncover the potential that had always been there. This decluttering process was crucial - it allowed me to release the baggage that clouded my vision and prevented me from seeing the beauty in myself and the world around me.
Once I was able to clear the fog, I began to activate the parts of my life that had become dormant. Louise helped me rebuild my well-being toolkit, filled with resources that supported my mental, emotional, and physical health. She introduced me to the power of connecting with purpose, activating my passions, and reflecting on my growth. These practices became daily rituals that energised me and helped me see life from a renewed perspective.
One of the most transformative techniques Louise shared with me was her unique approach of Connect, Activate, Reflect, and Energise - words that became guiding principles in my journey to self-confidence and positivity. I learned to connect with my core values and desires, to activate my passions and strengths in meaningful ways, and to reflect on my progress, celebrating even the smallest victories. Finally, I learned to energise myself by surrounding my life with positivity and love.
This process of connecting, activating, reflecting, and energising has empowered me to embrace life fully again. I now look at each day as an opportunity for growth, joy, and fulfilment. The transformation I experienced - thanks to Louise - has not only made me a stronger and more self-assured person but has also enriched my life with beauty, love, and a sense of purpose that I will cherish always.
Client testimonial
Feel Free. Sparkly. Hopeful. Playful. I feel like a weight has been lifted, I feel more confident and clear headed. I can think about the future and not be stuck in the past.
Client testimonial
I have been seeing Louise for a while now and I can honestly say I would not be here without her support and commitment to helping me feel more like "me" again. When I first met Louise, I was in the most darkest place I have ever experienced, I was suicidal and had attempted this, thankfully unsuccessfully.
Through Louise's support and guidance on how to manage my thoughts and emotions I am now back to my normal self. Louise soon noted that I worked better with visual therapy, and we often used pens and paper to get my emotions out. I still take medication for my depression, but I can hand on heart say that without the therapy I have received from Louise I would not be where I am today.
Saying thank you does not seem enough. I am forever grateful.
Client testimonial
From my first visit to Louise at Galena, I felt I was in safe hands. Her natural warmth and interest made talking to her easy, and she was intuitive and empathic. Over a series of visits we examined loss, pain and trauma from my past, and she didn’t minimise even the smallest of details, nor was she at all judgemental. Feeling really heard was very comforting to me.
She encouraged me to make positive steps forward, finding suitable groups and activities to lift my mood.
Having had a number of counsellors over the years, the difference with Louise was her willingness, where appropriate, to share some of her life experiences, which helped me to feel less alone. This was far from obtrusive, only increasing my feeling of being truly cared about.
Client testimonial
Louise's skills, values and unique life experiences underpin her practice and are used to provide impactful counselling and life coaching sessions. She fundamentally believes in and cares for the clients she supports, and is committed to supporting them to meet their goals and reach a place of positive, mental wellbeing.
Since working with Louise I have developed the knowledge, skills and confidence to facilitate fundamental positive change in my thoughts and behaviours. This has led to me developing strength as an individual and helped me find happiness and achieve success in different area of my life.
She has helped me work towards achieving my goals through small manageable steps in a confident, supportive way. With her support, coaching and guidance I feel safe to approach basic everyday challenges and huge life events with confidence and positivity. I have developed and awareness of boundary setting and am developing confidence putting this into practice.
Having experienced some fundamental life events and transitions in the last few years, Louise has expertly guided me through them with skill and confidence. She provides empathy and patience alongside insightful reflection and guidance.
This supports me to keep on track and be accountable to myself and own choices ultimately moving in the direction that I want to travel in.
Louise has supported me to develop a personalised, strong wellbeing toolkit alongside anchors which I use to self regulate, face challenges and reach a place of positive mental wellbeing.
Client testimonial
I have been seeing Louise for personal wellbeing sessions for over 2 years now and I cannot recommend her highly enough. Louise has been there for me through some very difficult times and we have worked together to get me through these times with her patient listening, structured face to face sessions, worksheets for tackling certain problems and personal encouragement. Under Louise's guidance I have really grown as a person and am much more able to cope when facing challenges with the skills Louise has given me.
Client testimonial
Thanks for helping me change my life for the better. xx
I have learned so much from Louise, I now have the confidence to be myself and I now live a much easier and freer way. My relationships have improved and I can engage with special people whom I find difficult without upsetting myself. Louise has patience and understanding and great techniques to make life easier.
Client testimonial
My daughter has received Counselling from Louise since April 2022. She has always been there for her, even during holidays and she sends cards and small gifts at key points. Louise is caring and thoughtful and has enabled her to tackle subjects and feelings that she would not have been brave enough to explore on her own. It does take time to see an improvement but I would definitely recommend Louise.
Client testimonial
Thank you for all your help, support and kindness, you've been great!
Client testimonial
‘I went to see Louise for 6 sessions to address some deep rooted issues I was struggling to work through on my own. I immediately felt at ease and after a couple of sessions really felt I could trust her and say whatever I needed to without any judgement.
My sessions were different each week depending on how I felt or what I wanted to discuss. Quite often I went in not knowing where to start as my brain was a jumble of different thoughts but Louise had different activities and approaches to allow me to work through them in a logical way which over time genuinely felt like a weight was being lifted.
To anyone who is even considering therapy/counselling I would 100% recommended it, for me the hardest step was admitting I needing help and making the first call. Once this was done I felt proud of myself that I’d put myself first and was looking forward to getting started.
I now feel a much happier person with much less baggage holding me back as I am equipped with the tools I need to move forward and enjoy my life.’
Client testimonial
Going to see Louise helped me tremendously. She was very welcoming and helpful. She provided such a friendly, safe environment that really allowed me to open up and discuss my problems. Louise helped me combat so many underlying issues and conflicts in myself that I didn't even know I had. She helped to challenge me and get me to hear myself and realise what I needed to do to change and get back to being who I want to be.
Client testimonial
I can’t recommend Louise enough. She makes you feel at home, welcome and comfortable immediately. She is warm, empathetic & professional.
The practical activities in the sessions and her support on situations have, I can truthfully say - changed my life.
Louise is kind, patient, generous and thoughtful.
Client testimonial
It was really important to me to find a counsellor I connected with and felt at ease straight away to be able to talk about all subjects! I really liked your visualisations and found that I could apply those straight away to my day to day. I think the biggest positive to come out of the sessions is it made me feel 'ok' to be unique and accept that I can live my life on my own terms and not expect so much! Already with just a few sessions I feel much more positive in my outlook.
Thank you so much!
Client testimonial
I think of Louise like Mastercard 'priceless' the benefit you get from working with this amazing lady just can't have a price tag. I have been seeing Louise after a lengthy time of work with depression, anxiety and stress. I am coming out the other end now and it's all thanks to the wonderful support I felt from the first session we had. Louise has a variety of professional skills in her toolbox and draws on whatever is appropriate for the session and I always walk away feeling better and ready to cope with the week ahead. She is a great listener and I'm amazed at how she remembers the rubbish that I've said over the weeks. You would be hard pushed to find someone as kind, considerate, thoughtful and who genuinely cares about your wellbeing. I am now back at work and look forward to life, I plan days out, holidays and feel happy. I could not recommend Louise enough. Thank you for everything.
Client testimonial
Working with Louise was very inspirational. She instilled me with a sense of well- being during our meetings, working positively with me to resolve my issues with anxiety. Louise is very professional in her approach, offering a safe, warm and comfortable environment which allowed me to relax and feel confident to talk about any worries or issues I was experiencing.
As well as listening, Louise offered me support which enabled me to put in place a coping mechanism which I now use effectively.
Louise is compassionate and caring, and very clearly passionate about helping people with their well-being, and from personal experience I would highly recommend her.
Thank you, Louise, you are a lovely lady.
Client testimonial
Had a course of 5 sessions with Louise this year. The sessions were relaxed and I found it very easy to talk openly about various topics. Louise is very approachable and friendly, and there were no awkward moments. The setting for the sessions is a private room which I found to be a relaxing and calming environment. The sessions progressed at a pace which suited me. Louise is an experienced counsellor and has a professional approach which I really appreciated. One thing that I found particularly beneficial was the offer from Louise to return for further sessions in the future should I need them. I would not hesitate to recommend Louise to anyone who is seeking a counsellor in the area.
Client testimonial
I contacted Louise at Galena Wellbeing in August 2021.
I spent a number of sessions with Louise and can honestly say that she helped me to make changes that have enabled me to totally change my quality of life for the better. These changes have enabled me to finally give myself “a break” and the freedom to let go of the concerns / restrictions that I had imposed on myself over the years.
Louise worked WITH me to help understand that I could safely make changes that would result in great improvements to my wellbeing, happiness and general effectiveness as a person.
It was not only myself who benefited. Because I quickly found myself in a “better place”, my home life improved, my partner immediately commented that I was much more positive, my relationship with my children (although always strong and loving ) improved greatly and we found the whole house was a happier place and tensions fell away. My children found their dad was a better person to chat to for positive advice and support. My girlfriend found she had a happier partner who was now free from the self imposed pressures of life.
Louise pulls on a rich experience of life. This enables her to understand, empathise and work with you (in partnership) to identify problems and find solutions. In my case she helped me to give myself permission to make the changes I needed to enrich my life.
Thank you Louise for your great help, support and providing the safe place I needed to change my life for the better.
Client testimonial
My experience of Louise's Life Coaching was very positive, helpful and supportive. Needless to say I had a few issues to address, and the process she took me through had a restorative effect on and for me, especially in moving my life forward both in my personal and professional life. I found Louise to be very empathetic, calm and reassuring. Any process like this is profoundly helpful and makes a difference. I can't recommend her too highly.
Client testimonial - Eleanor
Louise worked with clients from all walks of life, who wished to discuss a variety of issues. We received lots of positive evaluation feedback. Louise supported clients with the issues they presented, her warmth and empathy afforded our clients the trusting space to explore their emotions.
Wiltshire Mind - Feedback from Mental Health Charity
Wellbeing Product Reviews
We received the most beautiful products from Louise at Galena Wellbeing. The items were beautifully wrapped and you could see that so much care and attention had gone into the process.
The Calming Mist Spray is absolutely dreamy, so much so that my Son insists I spray his pillow every night before he goes to sleep. Must order more ! The Stress sack was exactly what I needed and will be used often. Thank you louise, Ella would be so proud I am sure. What an amazing legacy you have built whilst dealing with so much pain. I have no doubt you will thrive in your inspiring Business X
S Hext
These are splendid hand crafted products, thank you so much for sending them to me by express courier before I went into hospital. They are stress relieving and extremely calming. I cannot thank you enough, and have no hesitation to highly recommend your products.
J Ryan